Return Policy
RETURNS & EXCHANGES
We want you to love your piece. If for any reason your order isn’t quite right, eligible items may be returned or exchanged within 14 days of delivery.
To be eligible for a return or exchange, all items must be unworn, unused, unwashed, and in their original condition, with all original tags and packaging included.
Items showing signs of wear, damage, alterations, stains, odors, or missing tags may not be accepted.
TO MAKE A RETURN
To begin a return or exchange, please contact us through our Contact page with your order number and reason for the return.
Once your return has been approved, you will receive instructions on where and how to send your item.
Please do not send an item back without first receiving return authorization.
Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.
We recommend using a trackable shipping service, as we cannot be responsible for returns that are lost or damaged in transit.
REFUNDS & RESTOCKING FEE
Approved returns for a refund are subject to a 15% restocking fee.
The restocking fee will be deducted from the amount refunded to your original payment method.
Original shipping charges are non-refundable.
Once your return has been received and inspected, we will notify you of its approval status. Approved refunds will be issued to your original payment method.
Please allow additional processing time for the refund to appear depending on your bank or payment provider.
EXCHANGES & STORE CREDIT
Need a different size? Eligible items may be exchanged, subject to availability.
You may also choose to receive store credit instead of a refund. Store credit will be issued for the eligible value of your returned item and can be used toward a future purchase.
MADE-TO-ORDER & CUSTOM PIECES
Certain pieces may be produced specifically for your order.
Items that are customized, personalized, or specially altered at your request are final sale and cannot be returned or exchanged unless they arrive damaged, defective, or incorrect.
Standard-size pieces that have not been personalized remain subject to the return eligibility requirements above unless specifically marked Final Sale on the product page.
DAMAGED OR INCORRECT ORDERS
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
Include your order number along with clear photos of the item and packaging so we can resolve the issue as quickly as possible.
If the issue is confirmed to be our error, we will cover the cost of the appropriate replacement, exchange, or return.
FINAL SALE
Items marked Final Sale are not eligible for returns, exchanges, or store credit unless they arrive damaged, defective, or incorrect.
QUESTIONS?
Have a question before placing your order? Contact us through our Contact page. We’re happy to help with sizing, product details, or anything else you need before purchasing.